We collect only what we need to ship your order, never sell your data, and won't track you across the web.
We only collect information you actively send us. That means:
We do not collect anything beyond what's necessary to answer your inquiry or ship your order.
This site does not use tracking cookies, advertising pixels, fingerprinting, or third-party analytics. We do not collect:
We never sell, rent, or trade your information with third parties for marketing or any other purpose.
When you add items to your order on the Products page, that information lives only in your browser's memory for the current session. It is not stored, transmitted, or saved anywhere until you choose to send it to us by submitting the contact form.
We use the contact information you provide solely to respond to your inquiry, to send you a quote, answer technical questions, follow up on a custom formulation request, or fulfill an order. We may keep a record of our correspondence for our own reference and to support any orders that result from it.
We retain customer correspondence and order records for as long as they remain commercially relevant, typically the duration of any active business relationship, plus a reasonable archive period for tax, regulatory, and quality assurance purposes.
You can request that we delete any personal information we hold about you at any time. Email [email protected] with your request, and we will confirm completion within a reasonable timeframe.
If you are located in the European Union, the United Kingdom, or California, you have additional rights under GDPR, UK GDPR, and CCPA respectively, including the right to access, correct, or port your data. We will honor any such request.
We rely on a small number of third-party services to operate this site:
If we make material changes to how we handle your information, we will update this page and revise the "Last updated" date above.
Questions about this policy or your data: [email protected]